M

EDUCATION

ISB, School of Business Product Management, 2023 Pune University, Wadia College Master’s in Computer Science, 2005 Bachelor of Science in Electronics, 2002

TECHNICAL SKILLS

  • Devops
  • SCM
  • Build
  • Python
  • perl
  • shell
  • React Js
  • Java core
  • Github
  • Bamboo
  • Jenkins
  • confluence
  • Jira
  • Bitbucket
  • Elastic search
  • Splunk
  • Azure
  • AWS

AWARDS

Customer Appreciations Certification of Appreciation

Mastinder

Singh

Summary

Lead Software Engineer and SRE Specialist with deep expertise in cloud infrastructure, AI-driven observability, and DevOps automation. Proven success in integrating LLM-powered systems, anomaly detection, and autonomous runbooks. Skilled in Python, AWS, Kubernetes, Terraform, and CI/CD pipelines with a strong focus on reliability engineering and customer-centric platform operations. Known for operational stability, innovation in AI-augmented tooling, and leading high-performance teams in financial services IT environments.

EXPERIENCE

Wells Fargo USA (Contract)

Observability Engineer (Python) Oct 2024 – Present
  • Developed and maintained secure, high-quality production code in Python, improving system reliability and performance.
  • Built AI-ready observability pipelines integrating telemetry from distributed services.
  • Provisioned and optimized cloud infrastructure using AWS, Kubernetes (EKS), Terraform, and Docker.
  • Built and automated CI/CD pipelines using GitHub Actions and Terraform.
  • Designed AI-augmented runbooks using parameterized logic to auto-resolve common KPI failures.
  • Automated database integration (MSSQL, PostgreSQL) using Python, reducing manual effort and improving data accuracy.
  • Developed reusable data connectors and scheduling logic to process KPIs per service, configuration, and application.
  • Simulated incident response workflows via mock test pipelines in Azure DevOps, enabling chaos testing and resiliency audits.
  • Maintained clean code structure, exception handling, and retry logic for JIRA API integration with token-based authentication.

Wells Fargo

VP Wells Fargo Aug 2020 to March 2024
  • Managed End-to-End activity of product delivery (Sprint planning, launch, Technical discussion, Roadmap).
  • Elastic Stack: Elasticsearch, Kibana, Logstash, Beats.
  • Collaborated with cross-functional teams to troubleshoot and resolve complex issues.
  • Conducted performance analysis and tuning of Elasticsearch settings.
  • Implemented security measures such as RBAC, SSL/TLS encryption.
  • Developed a deep understanding of Customers to identify and communicate the right problems to solve.
  • Facilitated scrum ceremonies and empowered teams to self-organise.
  • Implemented Agile and Scrum practices for onshore and offshore teams.
  • Spearheaded the initiation of scrum of scrums and risk management.
  • Tools Used: ELK, Grafana, Appdynamics, Azure, Kubernetes, Product management, Scrum, Agile.

JPMorgan chase Investment Bank

Associate JPMC Sep 2016 to Aug 2020
  • Installation and configuration of Atlassian tools bitbucket,jira,confluence,bamboo,Nexus ,svn and artifactory.
    Customization of Jira workflow, issues, screens and fields as per project needs.
    Migration from stash to Bitbucket using svn mirror plugin.
    Implementation of Bitbucket ,jira and confluence datacenter.
    Making customization api scripts using perl and shell for regular work on atlassian tools which includes project deletion and user creation and so on.
    Involve in upgrading of the atlassian products suits .
    Working with various teams from Unix, storage , Database for regular planned and unpallaned activities.
    Fixing issues related to various integration between tools.
    Taking training for support resources on regular interval for new tools and process updates.
    Resolving L3 issues.
    Doing development activities for report generation using api .
    Integration with other tools.

ANZ Bank

Associate Consultant HCL Technology June 2015 to Aug 2016
  • CA and Udeploy for continuous deployment
    Use Microsoft Project tool to kickstart and schedule the project.
    Co-coordinating Infrastructure, Application and VMware Migration teams for Implementation of tools
    Installation and configuration of Atlassian tools, Artifactory ,Stash,GIT ,Jira ,crowd and confluence
    Installing GIT and STASH for svn to git Migration.
    Helping Team in Release Activities and post Release activities
    Mentoring and Organizing training for Project Manager for familiarization of tools like Jira and Confluence.
    On-Boarding users on Bamboo , Jira , Confluence and fixing Various builds issues related to Build, Artifactory and Deployment
    Install upgrade and configuring various tools like Jira , Bamboo , Confluence, Jenkins, GIT-Stash
    Define, enforce, and manage code promotion policies and procedures, performing code merges and product Integration builds
    Define and employ common approach for processes such as build schedules, deployments, release requests, environment outage tracking and resolutions
    Helping Team in Release Activities
    Establish and maintain connectivity between different systems
    Improved productivity by designing & developing full-featured build systems, maintain and implement tools and scripts that enable efficient, flexible builds.
    Making relevant documentation like Configuration Manager Plans, Build Reports, Architecture diagram
    Verify build and release code and interact with development and QA team.

Deutsche Investment Bank

Environment Manager CGI CGI May2012 to June 2015
  • Hedge Fund Application:
    Build using Ant and Jenkins
    Weblogic Deployment and creating new instance
    Resolving Application Issues related to JMS and database
    Running Oracle scripts via oracle Developer
    Running Sybase scripts via Sybase central
    Using Solaris and AIX
    Building and deployment of files on WebLogic and Jboss.
    Mentoring Deployment and Build Team
    Resolving Environment issues on Weblogic and Jboss.
    Closely working with developers, Testing and DBA teams and Project managers to implement new projects
    Directed the activities for implementing Sonar on Jenkins for smooth deployment using svn ,sonar and Hudson
    Planning of build software releases and associated component builds.
    Tracking product's defects and its enhancements.
    Interact with the engineering and middleware groups and product support on all platform software issues.
    Maintain Software Release Road Map. Integrate and build emergency software releases.
    Coordinate testing with the software quality engineer and the test-engineering group.
    Design, build, and releases of fully automated deployment solution.
    Investigate reported failures. Automated build deployment from SVN to QA/STG and production Environment.
    Targeted and migrated completed Builds to multiple Servers and platforms.
    Automated builds using Ant and Perl Scripts.
    Establish and maintain connectivity between different systems
    Taking of backup and restore process for applications

DNB Investment

Lead Analyst Wipro Oct 2010-May2012
  • Verify build and release code and interact with development and QA team.
    Planning of build software releases and associated component builds.
    Tracking product's defects and its enhancements.
    Interact with the engineering and middleware groups and product support on all platform software issues.
    Maintain Software Release Road Map. Integrate and build emergency software releases.
    Coordinate testing with the software quality engineer and the test-engineering group.
    Design, build, and releases of fully automated deployment solution.
    Investigate reported failures. Automated build deployment from svn to QA/STG and production Environment.
    Monitoring Production Environment using site Scope, nagios , leaflet and Willy..
    Targeted and migrated completed Builds to multiple Servers and platforms.
    Converted and automated builds using Ant and Perl Scripts. Build automation using Ant and Maven.
    Deployed web applications on Jboss server using control Tier.
    Jboss and weblogic SOA

AXA Finacial ecommerce Hosting

Vays InfoTech Dec 2009 – Sep 2010 Lead E-commerce Analyst
  • Working on AXA UK Production environment which consists of financial application.
    Interacting with QA, Mainframe, and Development team to fix the issues on the production environment.
    Production environment has apache, tomcat and WebLogic , Oracle server with both horizontal and vertical clustering.
    Create documentations, Prod-Guide instructions and training materials for the procedural tools being used.
    Coordinating with PM, Senior Manager and General Manager to Create Documents for all the Processes and Tools.
    Deployment of the financial application on the production environment

Webhosting

IT Administrator Technologies QuickstartGlobal pvt ltd Feb 2009 to Dec 2009
  • Webhosting of sites on Jboss ,Tomcat ,Weblogic
    Implementation of Analog log server
    Supporting broad range of technologies -- from Windows through Unix to Apps.
    Perform in-depth systems event analysis to determine a potential impact to customer critical business processes.
    Analyze of processes and log files, retrieve and review information contained within logs for monitoring and troubleshooting of delivery stages

TELCOM VAS

KIRUSA Jan2007 –Jan 2009
  • Clustering of JBoss server for voice SMS cluster suite
    Deployment of Artifacts on cluster JBoss application server
    Promotional activities for voice SMS across Pan India.
    Interacting with client manager and technical manager for implementation of the project on client network.
    Install/Upgrade, configure and Troubleshoot Various application related issues.
    Establish and Maintain Connectivity between different systems.
    Keeping an eye on the environment using monitoring tools.
    SAN Implementation of High Availability of Application servers.
    Process owner of Application deployment in idea cellular premises which covers 17 circles.

Bitbucket Datacenter Setup

Setting up bitbucket DC setup

Skills Used: git, tomcat ,NAS , ORACLE, Linux , Loadbalancer, gc, Visio , Microsoft Project

JIRA Datacenter Setup

Setting up JIRA DC setup

Skills Used: JIRA DC setup , Loadbalancer , tomcat , NAS , Database,Linux

Elastic Project

Description of the Elastic project...

Skills Used: Elasticsearch, Logstash, Kibana, etc.
Elastic Project Image

API Script Response from Atlassian suits of Products

HTMl pages from API Response using scripting lanugauge

Skills Used: HTML, CSS,java script, Jquery,Highcharts

Grafana Project

Description of the Grafana project...

Skills Used: Grafana, Data Visualization, Monitoring, etc.